FAQ's

SIZING

Our t-shirts are pretty true to size although our size 5, 6 and 7 are quite generous. Our onesies are one full size up i.e. our size 0 (6 - 12 months) is more like a size 1 (1 - 2 yrs) so we recommend going down a size unless your little one is getting snug in that size. 

SHIPPING

DO YOU SHIP WORLDWIDE?

Yes, we do!

HOW MUCH IS POSTAGE AUSTRALIA WIDE?

We offer a $6 flat rate for standard shipping with tracking or $8 flat rate for express post with tracking. We can offer to post 1 or 2 kids items as a regular letter for $2 but this option comes with no tracking so is at the mercy of the post office. We haven't had any problems but can't take responsibility for items that are delayed or go missing.

HOW LONG DOES IT TAKE?

We will send your item within 2 business days. Standard mail generally takes 1 - 3 business days depending on where you live. We ship from Sydney. Express post is usually next day for capital cities and can take 2 days for rural areas. Again this depends on Australia post and we have no control over delivery times.

HOW MUCH IS INTERNATIONAL SHIPPING?

A flat rate of $15 for standard intl. shipping. This does not include tracking. If you would like tracking we charge a flat rate of $20. If it ends up costing less, we will refund the difference. 

HOW LONG DOES IT TAKE?

Generally between 7 - 10 days however postal services are often unpredictable and can sometimes take up to 21 days. If you require a faster service, please email us for express post options.

EXCHANGES/RETURNS

We are more than happy to exchange or refund items less the shipping cost. If you wish to exchange for different colour or size, we can generally repost 1 sometimes 2 items as a letter. This is sent regular snail mail with no tracking and shipping cost must be paid for by you. It's usually $1.40 within Australia. 

Items must be returned in original condition and not washed or worn. 

CARE INSTRUCTIONS

We recommend washing in cold water and hanging to dry inside out. Shirts will shrink if put in dryer as they are not pre-shrunk and 100% organic cotton. We recommend hang drying inside out only.